EA (formerly ears) - AUT's EMPLOYEE ADVISORY AND RESOLUTIONS SERVICE

Ea - Employee Advisory and Resolutions Service
[EARS]
  • Sign In

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

  • What we do
  • How do we do it?
    • Support In Meetings
    • People's Confidentiality
    • What is an Org Ombuds?
    • How Ea is independent
  • Self Discovery
  • Contact Ea
  • Respect In Action
  • Bystander Intervention
  • Take home tips
    • Neurodiversity at work
    • Whakawhanaungatanga
    • Leadership Framework
    • Post Bystander Workshop
  • More
    • Our Charter
    • Ea's reports and activity
    • Just for Fun
    • Downloads
    • Ea's Privacy Statement
  • More
    • What we do
    • How do we do it?
      • Support In Meetings
      • People's Confidentiality
      • What is an Org Ombuds?
      • How Ea is independent
    • Self Discovery
    • Contact Ea
    • Respect In Action
    • Bystander Intervention
    • Take home tips
      • Neurodiversity at work
      • Whakawhanaungatanga
      • Leadership Framework
      • Post Bystander Workshop
    • More
      • Our Charter
      • Ea's reports and activity
      • Just for Fun
      • Downloads
      • Ea's Privacy Statement
Ea - Employee Advisory and Resolutions Service
[EARS]

Signed in as:

filler@godaddy.com

  • What we do
  • How do we do it?
    • Support In Meetings
    • People's Confidentiality
    • What is an Org Ombuds?
    • How Ea is independent
  • Self Discovery
  • Contact Ea
  • Respect In Action
  • Bystander Intervention
  • Take home tips
    • Neurodiversity at work
    • Whakawhanaungatanga
    • Leadership Framework
    • Post Bystander Workshop
  • More
    • Our Charter
    • Ea's reports and activity
    • Just for Fun
    • Downloads
    • Ea's Privacy Statement

Account


  • My Account
  • Sign out


  • Sign In
  • My Account

Caring for others during challenging times

Whakawhanaungatanga

We acknowledge that you have been having difficult conversations with the people around you and and for some, simply do not know what to do. When you are dealing with distressed people and you feel stuck, simply be present, and listen.  


Please refer people on to other resources [see below] and know that the Employee Advisory and Resolutions team are on hand for you to download the strong feelings that surface for you.  


Here are some tips for helping your colleagues in the coming days. (…weeks, months).


  1. Encourage people to focus on things they can control, such as thoughts and behaviours.
  2. Keep the big picture in mind. Many of us have faced catastrophic events and survived. We can survive this too. 
  3. The size of the process  that has led to today is not the size of the threat [combating the amygdala highjack].
  4. Let wisdom and logic guide you.
  5. Turn to reputable sources of information and be sceptical of gossip and rumour.
  6. Control how often you are exposed to the media.
  7. Model peaceful behaviour and be prepared to remind others of the same.
  8. Is your colleague feeling isolated? – Call them and offer them your ear.
  9. If you are feeling  isolated, call someone.
  10. Don’t let fear influence your decisions and behaviour.


Helpful contacts for you and others:

1. EAP - Employee Assistance      Programme (sharepoint.com) or 080032669


2. A general guide to Your Wellbeing - Tō Oranga      (sharepoint.com)


3. Crisis intervention HSW | In Crisis? | Where to Get      Help (sharepoint.com)  



Click the button below if you need to contact EARS.

contact ears

ea - is for all staff at AUT

Copyright © 2025 AUT Employee Advisory and Resolutions Service and EA - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept